If you weren’t around Twitter Friday afternoon, you might’ve missed that Bryan Person and I launched a new chat, #CmtyChat. Sure, there are a lot of great chats out like the original, #JournChat, but we felt the increasing need to talk about the growing business of online communities and how community managers are building, managing, and measuring those communities.
We were lucky enough to have Jim Storer as our guest for the inaugural #CmtyChat and had a great conversation centered around questions from the community:
Q1 – What are the biggest day-to-day challenges for community managers?
Q2 – Finding “allies” is a key issue for community managers. How can CMs find that support?
Q3 – Driving culture change is crucial to gaining internal support for communities. Best tips for bringing about that change?
Q4 – @RHappe just mentioned the importance of the “aha! moment” for evangelizing. What has been your aha! moment as a CM?
Q5 – @JamiePappas suggests profiling members as a way to build support/momentum for the community. Any others finding success with that?
Even better was the subsequent conversation to these questions, so I’m sure you want to get the meat of it. Lucky for us, the cool people over at WTHashtag have a great statistical overview of our chat – but more importantly, a transcript.
#CmtyChat runs every Friday from 1-2pm ET, and can follow the coversation from the hashtag and @CmtyChat, but that doesn’t mean the conversation has to stop there. I still want to hear from you. Share your thoughts and ideas to the above questions and add to the conversation.